4851 Harvey St., Suite A, Norton Shores, MI 49444, US

(231) 798-6600

Real jewelers, Gold and silversmiths

Trusted Services


Jewelry Repair

Jewelry Repair

Jewelry Repair

Trusted by generations of people in West Michigan. From ring sizing to complete rebuilding, you can rely on the experts at GemWorks to keep your cherished jewelry in good condition and looking great.


Watch Repair

Jewelry Repair

Jewelry Repair

Our watch repair service can handle all types of watches from antique to modern, simple to complex.



Jewelry Repair


Written appraisal of your jewelry is one of the services Krautheim and Swanson GemWorks provides to the Muskegon and West Michigan area. We do appraisals for insurance replacement purposes, for fair market value, and estates. Please call us at 231-798-6600 for more information and set up an appointment.

Custom Design


Julie's design philosophy

"Good jewelry design is like making delicious pie. You start with the best fruit, add sugar, and don't cover up the natural goodness. It's all about balance."

Custom Bridal

We would love to sit down with you and talk about what you want. We can create the engagement ring you've always imagined. Your dream can become a unique ring for you to treasure for years to come.

We are diamond and gemstone experts

GIA training and years of experience can guide you to the perfect diamond or gemstone for your ring. Easy, no pressure and worry-free way to pick your diamond.

Custom design process

    Consultation - During the consultations we will discuss your design ideas and collaborate to come up with an initial design and price estimate. Consultations can either be done in person or via email. We encourage you to bring or email us pictures to help us know what inspires you. By showing which elements of the images you like or dislike we can design the jewelry that speaks to your heart. We will provide a not-to-exceed estimate after collaborating a design.

    Deposit - We require 50% non-refundable deposit before beginning any work on a custom project.


    Design - At GemWorks, we will fabricate those designs that are best created by this method, use hand carving ​or computer-aided design for those that are best done by these methods. Our goal, of course, is to ensure you are delighted with your custom piece.

    Review  - We will provide you with an opportunity to review the design at the appropriate time if required.

    Creation - Once the design has been rendered by us and approved by you, we will start creating your one-of-a-kind piece.

    Time -  most custom designs are completed in approximately two to four weeks from time of final design approval.